Frequently Asked Questions for Party Rentals
Rental Agreement
At the time reservations are made, a copy rental agreement will be e-mailed to you. This copy is yours to keep. Upon delivery, we will go over the rental agreement and a signature will be required before set-up will begin. Any balance owed will be collected at this time, however, you can choose to pay in full at the time you make your reservation.
Yard Requirements
We ask that the space upon which we will be setting up reaches our requirements. These include a flat, non-elevated surface free of pointy and sharp objects that could puncture the inflatables, pet droppings, and we also ask for the safety of our customers and your guests that there be no overhead obstructions posing risks, such as power lines and broken tree branches. A slight elevation will be okay and if you have any questions regarding elevation requirements, please call or email photos. Please note in reservation whether the surface will be pavement, or yard-like so we can provide the proper equipment to secure the inflatables.
Electrical Requirements
Blowers are what power the inflatables and 20-amp circuit breakers which are standard in most homes, are required for installation and set-up. If there are any concerns involving your electrical capacities at the place of your event, or if additional electrical power is required for more than one inflatable or to run concession products at the same time, we offer small and large generators to assist with an additional fee.
A: Everything we rent such as inflatable bounce house, water slides, interactives, obstacle courses, dunk tanks must have adult supervision when our equipment reaches the job site. The customer is required to provide adults to supervise the equipment within 15 feet at all times or else we will not allow our equipment to be used by them. Alternatively, we offer attendants at $35.00/hr upon request, with a minimum of 2 hours.
A: Yes, all orders require a 50% deposit.
A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 636-345-2735

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